Terms of service

These Terms of Service apply to the use of weavehome.com.au and purchases made through this website.

The website is operated by Warwick Fabrics (Australia) Pty Ltd ACN 004 832 455 ("Warwick Fabrics", "Weave", "we", "us" or "our").

By accessing or using this website, you agree to these Terms of Service. If you do not agree to these terms, please do not use the website.

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law that cannot lawfully be excluded.

Changes to These Terms

We may update these Terms of Service from time to time. The current version will be published on this website and will apply from the date it is published.

Changes will not retrospectively alter the terms applying to an order that has already been accepted by us, except where required by law or agreed with you.

Products

We aim to describe and display our products as accurately as possible.

Because many Weave products use natural fibres, handcrafted techniques and textured materials, individual products may display natural variations in colour, texture, weave, dimensions and appearance.

Colours displayed on screen may also vary depending on your device, display settings and lighting.

Further information about product characteristics and returns is available in our Returns & Refunds Policy and relevant product care information.

Pricing

All prices displayed on weavehome.com.au are in Australian dollars (AUD) and include GST where applicable.

Prices may change from time to time before an order is placed.

If you request a variation to an order after it has been placed, any resulting change in price will be communicated to you before the variation is confirmed.

While we take reasonable care to ensure prices are accurate, errors may occasionally occur. If we identify an obvious pricing error affecting an order, we will contact you as soon as reasonably practicable. You may choose to proceed at the correct price or cancel the affected item or order and receive a refund of any amount already paid for it.

Promotions & Discounts

We may offer promotions, discounts or promotional codes from time to time.

Additional terms may apply to individual promotions and will be provided with the relevant offer.

Unless otherwise stated, promotions offered through weavehome.com.au are for retail customers and are not available to trade accounts.

Promotional offers cannot be applied retrospectively to completed purchases unless the relevant promotion specifically provides otherwise.

Orders

Placing an order through weavehome.com.au constitutes an offer to purchase the products in your order.

Your order is accepted when we send you confirmation that the order has been accepted.

We reserve the right to decline or cancel an order before acceptance, including where a product is unavailable, an obvious pricing or product-information error has occurred, or we reasonably suspect fraudulent or unauthorised activity.

If payment has already been taken for an order that we cannot accept, the relevant amount will be refunded.

Product Availability

All products are subject to availability.

If an item becomes unavailable after you place an order, we will contact you and provide an appropriate option, which may include an alternative product, revised fulfilment timeframe or refund.

Payment

Payment must be made using one of the payment methods available at checkout.

By submitting payment details, you confirm that you are authorised to use the selected payment method.

Payment services may be provided by third-party payment providers and may also be subject to their applicable terms and privacy practices.

Shipping & Delivery

Information about shipping charges, dispatch, estimated delivery timeframes and delivery conditions is contained in our Shipping Policy.

Delivery dates and timeframes are estimates and may be affected by circumstances outside our reasonable control.

Cancellations, Returns & Refunds

Information about change of mind returns, exchanges, order cancellations, faulty or damaged goods, incorrect items, refunds and product warranties is contained in our Returns & Refunds Policy.

Nothing in our Returns & Refunds Policy or these Terms limits your rights under the Australian Consumer Law.

Consumer Guarantees

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Your rights under the Australian Consumer Law apply independently of any additional warranty, returns policy or other commitment offered by Weave.

Website Use

You may use this website for lawful personal and non-commercial purposes.

You must not use the website:

• for unlawful or fraudulent purposes;

• in a way that interferes with the operation or security of the website;

• to introduce malicious code, viruses or other harmful material;

• to attempt to gain unauthorised access to the website, its systems or information; or

• to reproduce or commercially exploit website content without our permission.

We may restrict or suspend access to the website where reasonably necessary to protect our systems, customers, business or legal rights.

Website Information

We take reasonable care to keep information on this website accurate and current.

Website content is provided for general information and product-selection purposes. To the extent permitted by law, we do not guarantee that the website will always be uninterrupted, error-free or completely current.

Nothing in this section excludes any guarantee, representation, right or remedy that cannot lawfully be excluded under the Australian Consumer Law.

Third-Party Links & Services

Our website may contain links to websites or services operated by third parties.

Unless otherwise stated, these third-party websites and services are not controlled by Weave and are subject to their own terms and privacy practices.

The inclusion of a link does not necessarily constitute our endorsement of the third-party website, service or its content.

Intellectual Property

Unless otherwise stated, the content of this website, including text, graphics, photography, imagery, logos, product names, designs and other material, is owned by or licensed to Warwick Fabrics and is protected by applicable intellectual property laws.

You may view and use website content for personal, non-commercial purposes.

You must not reproduce, modify, distribute, publish, commercially exploit or otherwise use our content without prior written permission, except where permitted by law.

Privacy

We collect and handle personal information in accordance with our Privacy Policy.

Marketing communications can be unsubscribed from using the unsubscribe mechanism provided in the relevant communication or through other methods described in our Privacy Policy.

Liability

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy under the Australian Consumer Law or any other liability that cannot lawfully be excluded or limited.

To the extent permitted by law, Weave is not liable for loss or damage arising from circumstances outside our reasonable control or from use of this website in a manner inconsistent with these Terms.

Governing Law

These Terms are governed by the laws of Victoria, Australia.

You and Warwick Fabrics submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

Nothing in this section limits any rights you may have under applicable consumer law.

Contact

For enquiries relating to an online order or these Terms of Service, please contact:

Weave Home Australia
hello@weavehome.com.au